Jan 6, 2013

Why You Should Upgrade Your Business Phone System

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By Amanda Donaldson


Modern-day technological advances is advancing all the time and it's one of the highlights of the 21st century. Ever since the phone's invention in 1876 by Alexander Graham Bell, the phone has changed the way the whole world connects. People can easily now converse with friends and family abroad, conduct conferences with phones such as CISCO's Telepresence system, send website links, video recordings, pictures as well as amalgamate a number of phone calls in to 1. [ V:11 ]

Thus, it is crucial that every company contemplates up-dating their business phone system to make the most of these new sorts of technologies.

By updating to a brand new phone system, it communicates that your firm is open to keeping up with modern technology. A recent investigation made public that, a coordinated phone system can help save on average two hours weekly lost on dealing with on-hold phone calls.

Telephone calls are generally the first impression a client gets of your company. If their telephone call is not handled in a prompt manner the client is unimpressed. Big business typically take care of this issue with electronic telephone systems, but unfortunately this isn't what people want. People want their phone calls dealt with a efficiently by a real person.

Phone system organisations like Cisco provide state of the art business telephone systems which supply the following;

1. Holding of multiple telephone calls at the same time.

2. Multiple phone calls to be handled all at once.

3. The capacity to combine all lines spread within the business under 1 telephone number.

4. Join together a number of telephone calls into one.

Through this range of features companies have the ability to efficiently handle a consumer's call in timely way, whilst giving them the familiarity of an individual's voice. But, that is not all the Cisco Business Phone systems offer.

Business meetings are essential to any type of company and therefore modern-day technology has created a method to transcend the issues of time and place via tools such as Cisco's Telepresence.

Services such as Teleprescence permit employees to perform video calls where they are able to incorporate charts, diagrams, designs, file share and photos whilst at the same time chatting with a whole boardroom. Technologies like Apple's Facetime operate in a comparable way as well.

Advantages of Teleprescence based systems contain;.

a) Workers do not need to travel to meetings meaning decreased travel costs.

b) Person-to-person interaction is still possible.

c) Conference phones reduce work place disruption through bringing all important personnel together simultaneously.

d) Lets you to record your video conferences and multi-media demonstrations for live and on-demand access.

e) In case that a co-worker is away they can still take part in the meeting via Teleprescence.

f) Simple to get in touch with fellow co-workers with information, video recordings, data, etc.




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